Heritage was on the job for Harold Ward
Like other producers, Harold Ward knows that every day counts when it’s time to harvest. With 4,300 acres to harvest, Harold gets out into the fields every day the weather permits. With the window of opportunity for harvesting often very tight, the last thing Harold wants to contend with is machinery being down. So when his 9660 combine had an oil leak with only about 25 hours on it, he quickly placed a call to Heritage Equipment Company.
 
“Heritage picked it up on a Tuesday evening and worked all night on it. By Wednesday afternoon, they had it ready,” said Harold. “Several times we’ve broken down, and have called Heritage for help,” Harold added. “All in all, I’m very impressed with Heritage’s service. They go beyond the call of duty.”
 
The Heritage team went above and beyond for Bryan Arnold
 “The Heritage team is available when I need them—after hours, on the weekends, and during peak season,” said Bryan. “The service manager once made a trip to pick up parts for me on a Saturday night. They went above and beyond to keep me going.”
 
Ryan Esther chooses  Heritage because of the service
Over the years, Ryan Esther has bought quite a bit of equipment from Heritage Equipment Company—a 9770 combine, a 612c cornhead, a 635 grain platform, a 4321 utility tractor, and a 24-row planter.
 
The sales department at Heritage Equipment Company is a good one, but farmers like Ryan know that a dealership’s service is key when problems arise during planting and harvesting. That’s why quality work and quick turnaround are critical.
 
“I’m very comfortable with the work of Heritage’s technicians. In fact, some of the reason we do business with Heritage on the sales side is because of the service,” said Ryan. “We have other dealers around, but they can’t match Heritage’s service.”
 
Ryan knows he can rely on the service provided by Heritage. “We had an issue with a cornhead that only had 25 to 30 hours on it,” Ryan said. “Heritage drove to Moline and got the parts for it, and even brought us a replacement while they did that.  We were down only a few hours.
 
 “The service department does everything they can do to keep us running.”
 
Product, service, and a  knowledgeable team are reasons David Taylor picks Heritage
“I buy at Heritage Equipment Company because they offer a great product and reliable service,”  said David. “I also value their knowledgeable staff. When you
consider those three benefits, why would you buy anywhere else?”
 
Heritage’s combine maintenance makes Louis Fowler’s life easier
“I used to do combine maintenance myself, but since I got my new combine seven years ago, I have used Heritage’s combine inspection program. It’s made my life easier,” said Louis. “The technicians understand the new technology and they review the inspection sheet with me. I feel more confident pulling into the field knowing the Heritage experts have made the recommended fixes.
 
Larry Caspall trusts Heritage
“I’ve used Heritage’s combine inspection program the last three years,” said Larry. “I trust Heritage and make the repairs they recommended. This year, for the third year in a row, I harvested 1,000 acres without a breakdown.